Workshop on Innovative Market Solutions

Wed, 26 Sep 2018
Brussels, Belgium

Innovation in social media has both revolutionized the work of public authorities but also increased the pace with which criminals adapt to modern technologies while disrupting markets. The aim of the Innovative Market Solutions Workshop and the adjacent Industry Day will aim to reveal upcoming trends in tools for public authorities and create a platform for discussion between practitioners and solution providers.

For LEAs and other security stakeholders, social media is used for monitoring suspicious content, intelligence gathering as well as engagement with the public. In day-to-day policing, social media have disrupted markets and operationally how public authorities function. Citizens have been empowered, through social media to investigate crimes, identify criminals and report to public authorities. The use of social media and social platforms as hubs for information sharing about certain incidents, criminal acts and suspects between citizens and LEAs has radically changed the interface between LEAs and citizens.

The monitoring of social media and platforms has proven an effective measure for public authorities to extend their reach and gather intelligence beyond traditional means. The amount of data, that advanced tools and solutions can nowadays process were unimaginable only 5 years ago. However, such monitoring is not without its challenges. Individual’s privacy can be undermined and in certain cases it may lead to discrimination including retaliatory actions from public authorities on certain groups.

Yet as we have seen in our previous workshops criminals can use social media to communicate and hide. The Dark Web serves anonymity and facilitates criminal acts. Whole market places for transactions of material and even of human beings have become mainstream on the Dark Web. It has become a hub for recruitment and radicalisation purposes. Whilst ongoing actions by LEAs to remove illegal content such operations are often too diffuse and uncoordinated.

The challenge is to find a balance between individual freedoms, such as freedom of speech, and the need to fight crime. Individual freedoms become an even more vibrant issue when discussing trolling, online hate and lies: Where is the line between the acceptable and unacceptable and what are the repercussions of removing it?

The aim of this workshop is to create a common vision and agenda for the technological future of policing through the usage of innovation in social media. We will be discussing how will cutting edge technology like Virtual and Augmented Reality will integrate in security, what are the challenges and opportunities of such technology. Do we need more training and education towards authorities for faster adaptation to new technologies and the legal and ethical issues raising with the advanced usage of social media.

These questions will be addressed through a creative and open-minded dialogue based on organisational and operational experiences. All discussions will be held in the confidence during the workshop. 

The workshop is an opportunity for LEAs and other public security provider to engage and share views with solutions providers, social network representatives, end-users and entrepreneurs. MEDI@4SEC will provide the platform for knowledge exchange and establishment of long lasting institutional relationships.

Who can participate?

Participation at the event is limited. Interested parties may apply for a place by completing the registration form below. Please ensure that you explain your professional background and together with the reasons why you wish to participate at this event. In the event of the workshop being oversubscribed we will select delegates using this information.


Participation is free of charge. We have funds to reimburse travel and accommodation costs inline with the regulations of the European Commission.

Go to top